shipping

All brushes are made in Japan and imported to our warehouses in the US and EU.

Domestic US

Standard domestic US orders ship via USPS first-class and generally takes between 3-5 business days to arrive.

Tracking links will be issued via email once your order has been shipped.

Standard shipping ($4.99) is waived for orders over $50 USD. Exclusions apply*.

Express shipping ($15.00) is also available via UPS 2-day service during checkout.

Europe & United Kingdom

Customers in the EU as well as UK will be served by our EU warehouse, where brushes have been pre-cleared by customs. VAT (if applicable) will be added during checkout.

Standard shipping to DE, UK, FR, IT, AT, CZ, HU, PL, SK, BE, LU & NL will take 1-2 weeks. Rest of EU may take up to 1 month due to the pandemic.

Standard shipping ($6.95) is waived for orders over $50 USD.

Express shipping ($15.00) is also available via DHL during checkout.


Australia & New Zealand

DHL Interntional Direct is used as a standard service for customers in AU & NZ, which takes approximately 2 weeks.

Standard shipping ($6.95) is complimentary for orders over $50 USD. Exclusions apply*.

Express shipping ($20.00) uses UPS Worldwide Expedited and takes 5-7 business days.


International

we currently offer 2 levels of shipping service for all other destinations.

Standard shipping uses UPS Mail Innovations International. Once your package has been prepared, UPS picks up from our warehouse and forwards it to a facility in NY where it will then wait for a plane to depart to your country. Once the package arrives in your country, it will be then be passed on to your local postal service (i.e. Canada Post, Australia Post) for final delivery to your address.

Due to COVID-19, the number of planes leaving the US has dramatically reduced and standard international shipping can sometimes take up to 1 month.

Standard shipping ($6.95) is complimentary for orders over $50 USD. Exclusions apply*.

Express shipping ($20.00) uses UPS Worldwide Expedited. This means UPS is in possession of the package end to end and takes 5-7 business days.


* some items that are signficantly discounted are excluded, such as items in the concept store which tend to be 40-50% off. thanks so much for your understanding!